TASWATER call centres will be closed around the state – including the Launceston centre – and consolidated in Devonport.
The water company made the announcement on Wednesday.
Although call centres will be closed in Launceston and Hobart, as well as shop fronts in Burnie and Queenstown, the company does not expect to see a decrease or increase in employees in the next 12 to 18 months.
TasWater chief executive Michael Brewster said employees at locations to be closed would be offered redeployment to Devonport or to other parts of the company.
The new office in Devonport would accommodate the staff at Forth, as well as those in customer service and network operations.
Up to 100 staff are expected to be located in the Devonport centre.
Mr Brewster said services to Launceston, Hobart, Burnie and Queenstown would be maintained through ‘‘pop-up’’ shops located in conjunction with Service Tasmania and councils.
A spokesman from TasWater said the main purpose for the move was to centralise its call centre and network operations to better serve customers.
The move of network operations to one location would allow for infrastructure to be monitored around the clock and to direct work crews where to go, Mr Brewster said.
The Devonport office, which will either be a new development or in an existing building, expects to open by mid-2016, and the pop up shops would be rolled out accordingly.
Meanwhile, TasWater and the Communications, Electrical and Plumbing Union remain in negotiations over conditions in the new enterprise bargaining agreement.
They are now before Fairwork Australia, with submissions to close at the end of the week.