The government has finalised its reforms to Tasmania's Public Trustee and guardianship system, but compensation will not be offered to people affected by the body, including those who had their assets sold without consultation.
Subscribe now for unlimited access.
$0/
(min cost $0)
or signup to continue reading
A review, completed by Damian Bugg AM QC last year, found the Public Trustee had "genuinely misunderstood" its duties as an administrator for the past 26 years.
This was in regards to a section of the Act which requires the Public Trustee to act "in consultation with the represented person". The review found this had largely been ignored.
The government called for the review after a series of horror stories were made public regarding the way in which the body had treated vulnerable Tasmanians, including while they were in hospital.
In one case, a Tasmanian man was not allowed to access his own money to fund travel to Melbourne to have a malignant tumour removed. Others had requests to leave hospital refused, and had their belongings sold after the Public Trustee had deemed them not necessary.
Attorney-General Elise Archer released the government's formal response to the review on Wednesday, including a commitment to implement all 28 recommendations.
But this did not include compensation for those affected, which had not been mentioned in the review.
"The independent Bugg Review did not suggest that there are any fundamental failings or individual harms that would warrant a special compensation scheme to be established," Ms Archer said.
Some recommendations had already been implemented, including a requirement that the Tasmanian Civil and Administrative Tribunal hold hearings for emergency orders, instead of them effectively being automatically granted.
A customer reference group is expected to be in place by the end of June, improved customer service training will begin in December, and the processes for dealing with personal property is being reviewed.
Other recommendations were dependent on the government appointing a Disability Services Commissioner, which is yet to occur.
Ms Archer said the reforms represented a "clear cultural and policy shift" for the Public Trustee.
Advocacy Tasmania chief executive officer Leanne Groombridge was unconvinced the changes went far enough.
"These recommendations will not stop Tasmania's guardianship and administration system from being fundamentally built on the wrong foundations," she said.
"If the government was really a government with heart ... it would prioritise the fundamental and transformational shift required. To reduce the need for services like the Public Trustee to manage people's finances in the first place."
Ms Groombridge said she, and other organisations, would continue to call for compensation as the government had been aware of problems since 2008.
Why not have your say? Write a letter to the editor here:
Our journalists work hard to provide local, up-to-date news to the community. This is how you can continue to access our trusted content:
- Bookmark www.examiner.com.au
- Make sure you are signed up for our breaking and regular headlines newsletters
- Follow us on Twitter: @examineronline
- Follow us on Instagram: @examineronline
- Follow us on Google News: The Examiner