BREAK O'Day Council believes tourists are struggling to locate the St Helens Visitor Information Centre and it has proposed to erect two signs at either end of town to combat the problem.
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At a council meeting late last month, Councillor Glenn McGuiness said bigger directional signage was needed at the town's entrances to alert visitors to the centre's location.
Cr McGuiness also stated that he did not believe St Helens' free Wi-Fi service was being used enough.
Cr John Tucker agreed and the motion was carried unanimously.
The council is now in the process of seeking a second opinion from tourism stakeholders.
The council has vowed to lobby the East Coast Regional Tourism Organisation to change the position of the town's free Wi-Fi beacon to the Visitor Information Centre and erect signage.
The council has also asked for signs be erected at each of the two town entrances displaying the location of the Visitor Information Centre in simple terms, for example: "In main street approximately one kilometre on right hand side".
There has also been a discussion about placing a big "i" on the telegraph pole outside the Visitor Information Centre, in an effort to make the centre more visible.
The region's Wi-Fi concern has also prompted the state government to take action.
Last week, Information Technology Minister Michael Ferguson announced the St Helens main street as one of 50 nominated locations to receive upgraded Wi-Fi connection, part of a $500,000 commitment.
"(Wi-Fi) will support local communities by allowing local businesses to provide online information about attractions and opportunities in the area directly to tourists while they are in the region," he said.
"Encouraging Tasmanian businesses to capitalise on the digital economy is a key part of the government's information technology strategy."
The proposed locations include high profile tourism destinations, points of entry and areas nominated by the state's four regional tourism organisations.