AHPRA implementing some of the recommended changes after Senate inquiry

Launceston orthopedic surgeon Gary Fettke, who has been a long-time advocate of a low carbohydrate diet, was used as a case study during the inquiry.

The committee found practitioners and victims had lost confidence in the Australian Health Practitioner Regulation Agency’s administered process.

“It is not sufficient that AHPRA is confident that its processes are robust,” the Senate report said. 

“Everyone who uses the complaints process must be able to have confidence that the system is fair, rigorous, transparent and timely.”

The committee released 14 recommendations last month following the inquiry.

An AHPRA spokeswoman said the agency was still considering the recommendations.

"Several of the recommendations made by the Senate committee relate to areas where AHPRA has already made significant improvement,” she said.

“This includes the committee’s first recommendation, which is about how anyone who makes a complaint or raises a concern is kept informed during the complaints process.”

She said the report recommended AHPRA and National Boards ensured the complaints process was fair and timely.

“AHPRA has taken action to address concerns related to vexatious complaints, such as commissioning research and reviewing the Medical Board of Australia’s code of conduct to make the board’s expectations explicitly clear.

"Work to improve the timeliness of the complaints process is also underway, including work to ensure the right external professional and clinical advice is provided at the right time when a complaint is made.

“AHPRA notes that some of the recommendations from the Senate committee need to be considered by state, territory and Commonwealth governments and their health ministers. We will work with governments as need to respond further to the recommendations of the Senate committee.”

Less than an hour after Mr Fettke gave evidence during the inquiry on November 1 last year about his experience being investigated by the agency, the Tasmanian Board of the Medical Board of Australia cautioned him.

On November 16, AHPRA issued a media release about his case.

However, AHPRA advised the committee there was no relationship between the timing of the notification, and said the media release was issued to combat a “level of misinformation” in the media about the case.

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