Parks and Wildlife does not keep data on the number of visitors who visit Ben Lomond each year, despite it being a metric of performance.
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Ben Lomond is only mentioned in the Parks and Wildlife annual report four times, twice for contractor projects (road upgrades and the architect designs for the public shelter) and twice in reference to policy documents that govern PWS activity.
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A Parks and Wildlife spokeswoman confirmed visitor numbers was used as one of the metrics to gauge the department's operational performance, but that they don't collect or publish data from all sites.
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"The PWS manages more than 800 reserves. PWS does not collect and report visitor numbers on all sites, all the time. The information in the annual report is taken from 'reference sites' and includes a mix of major visitor sites (and some others) for which the PWS has reliable and consistently available information," the spokeswoman said.
Ben Lomond is Tasmania's only ski-field and is the state's second highest mountain. The PWS spokeswoman said visitors to Ben Lomond were dependent on the snow season and varied each year.
Tourism operators on the mountain have previously called for increased investment from the government.
Many stakeholders say the mountain is not reaching it's potential and is held back by departmental red tape.
The spokeswoman said Ben Lomond was allocated base funding of $158,000 in the 2019-20 financial year.
However, a further $348,000 was allocated for various maintenance work including roads, cleaning, wastewater management, campground improvements and track repair.