That Bath Bomb Shop owners Ashlee and Lisa Morgan have displayed a check-in QR code for people prior to it becoming mandatory, saying they wanted to do what they could to help protect the community.

"It's been hard to find out what the changes are, we were told yesterday by another business that they've now changed it so it's meant to be staff and couriers as well, so if you're in here for less than 15 minutes now you're expected to check in ... yet I tried to look it up and there's no updates on anything, even trying to find exactly who needs to check in is nearly impossible," they said.

Mixed messaging has been received by customers as well.

"Some customers are okay, some customers don't want a bar of it," they said.

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"And then it's a hard part, because do I have to force you not to enter the store? Do I have to do that? A lot of the time we're so busy, that if someone's walked in and we've got five or six people we're trying to serve in the shop it's hard.

"Then you've got people lining up trying to scan and it gets a bit difficult, but we're just trying to do the best we can with it."

Bonnie Lea said she found the app very easy to use.

"I think most places are good with where they've got it [the QR code] but it can be difficult in some finding where they've got it which is a bit of an issue," she said.

"I walked into Petbarn last night and they said hi and please check in, so that was nice."

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Ms Lea said she saw it taking time for people to get used to having to do, but that it was worthwhile.

"I definitely think it's going to be good for the long run, being able to keep track of where people are," she said.

Sheridan Bonney said she usually had her phone in her hand so hadn't found needing to check in a challenge.

"It's quite easy just to pull up the camera and the app and just scan," she said.

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"I've had a couple of people ask how I'm going and if I mind checking in which is quite nice, it's a little reminder.

"It's not overkill - it is for our safety, and if an outbreak does happen we have to have that contact tracing, and it is just a bit of reassurance to be honest, if we don't have it and we do have an outbreak I don't know where anyone else has been, so it's nice to have that little reassurance."

Kaitlyn Lee-Lincoln said she found needing to check in at every business annoying, especially when out of data on her phone.

"People without data, you can't automatically check in ... if one of us isn't together and I don't have data and I need to go shopping I can't check in," Ms Lee-Lincoln said.

An update to the app, meaning people can check in without using data and that information will be uploaded when the internet is next connected, Ms Lee-Lincoln said would make it a lot easier.

"We don't really have COVID cases down here yet at the moment and hopefully it stays that way ... we shouldn't need it at the moment until we actually hit cases," she said.

Her partner Kain Capodici disagreed.

"I reckon it's a good thing, I just worry that some people in shops aren't keeping their distance," he said.

"It [COVID] is a long way from being over, so it's better being safe than sorry."

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