In Depth

Southern Cross Care boss Robyn Boyd defends staff at Glenara Lakes facility

Jessica Willard
Updated March 20 2021 - 7:52pm, first published 11:30am
SUPPORT: Southern Cross Care chief executive Robyn Boyd (pictured top), with Glenara Lakes resident Trudy Mitchell and nurse Donna Stewart (below), at the Youngtown facility. Pictures: Craig George
SUPPORT: Southern Cross Care chief executive Robyn Boyd (pictured top), with Glenara Lakes resident Trudy Mitchell and nurse Donna Stewart (below), at the Youngtown facility. Pictures: Craig George

Like many organisations, the Royal Commission into Aged Care Quality and Safety forced Southern Cross Care to take a good hard look at itself, its services and its failings.

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Jessica Willard

Jessica Willard

Senior Journalist and Health Reporter

Being a health reporter to me is about more than just reporting the problems. It's about asking why they are happening in the first place and what needs to change to fix it.

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