The union representing Telstra workers fears that 31 jobs in Tasmania are under threat as part of the company's upcoming job cuts, which were put on hold during COVID.
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But a Telstra spokesperson says they are yet to finalise job loss numbers and locations.
The Community and Public Sector Union stated that staff across Tasmania - including its Youngtown site - were notified last Thursday of upcoming staffing changes.
Based on information passed on by its members, the CPSU reached the estimated 31 figure for Tasmania, which includes Youngtown, Ulverstone, Burnie and Derwent Park. They are among 1425 job losses with Telstra across Australia and internationally as part of its T22 program.
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CPSU regional secretary Zac Batchelor said the union was concerned that job losses could continue beyond 2022.
"For people who thought we'd get to the end of T22 and the job losses would slow down, now every indication is that it's ongoing and continuing," he said.
"From our perspective, there's a transition occurring where customers are now so used to poor service when they call Telstra and are directed to the Philippines, that they're being shifted to online, and so job losses are the result."
Telstra is also closing its call centre in the Philippines.
A Telstra spokesperson said the company had always planned to proceed with the job cuts.
"We put job reductions on hold a year ago when COVID hit to give our people as much certainty as we could during a very challenging time but we've also been upfront with our people that we would need to move ahead with these reductions early this year," the spokesperson said.
"While these role reductions have always been part of our existing T22 commitments, decisions like this are always difficult and we understand the impacts on those involved and their families.
"If these changes go ahead, we'll also work with those impacted to help them secure another role at Telstra. Where that's not possible, they'll be supported by our career transition program and industry-leading retrenchment benefits."