Launceston based Launtel has been jointly awarded Best Internet Service Provider by online website Product Review, rated 4.9 out of 5 stars by customer reviews.
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The awards are held annually, determined by the weight of customer reviews in the previous 12 months. To be included, products must have a minimum rating of 4.1 stars.
Manager Adam Poulton said the team were delighted by the win.
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"We're pretty chuffed that we've won this award because we didn't enter it, didn't ask for it - it's purely thanks to our customers," Mr Poulton said.
"Customers by themselves have taken the time to go onto the Product Review website and rate their experience.
"It's wonderful acknowledgement from our clients, simply because we're just doing our job.
"Damian started this business 12 years ago with one or two employees, and now we have 27, most in Launceston. We're very big on being local."
Launtel was the first internet service provider in Australia to provide gigabit speeds to NBN customers.
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Launtel founder Damian Ivereigh started the business after experiencing his own frustrations with service providers, and said he was proud that the business was known for its customer service.
"We're proudly flying the Tasmanian flag of innovation across the country, there's no better award to win than the one voted by our very own customers," Mr Ivereigh said.
The award was shared with another Tasmanian internet service provider, Mint Telecom.
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Ebony Abblitt
Ebony Abblitt is a features writer at the Examiner in Launceston, with an interest in pets, politics and people. | ebony.abblitt@examiner.com.au
Ebony Abblitt is a features writer at the Examiner in Launceston, with an interest in pets, politics and people. | ebony.abblitt@examiner.com.au
