Stakeholders have said there should be no panicking about issues around the COVIDSafe app and continuous glucose monitoring apps used by diabetics.
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Diabetes Australia said it had received a number of reports about people using CGM apps experiencing connectivity issues after installing the government's coronavirus tracing app.
Coronavirus: All the latest updates on COVID-19 for Tasmania
Diabetes Tasmania chief executive Caroline Wells said the organisation hadn't received any reports of issues in the state.
"It appears to be a sporadic problem and not a widespread one," she said.
"Diabetes Australia has been straight on to the Department of Health and they've been really responsive ... we certainly don't want people to panic about the situation."
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CGM apps receive blood glucose readings from a person's monitoring device via bluetooth.
"Our advice to people is if they have connectivity issues and are worried to temporarily uninstall the COVIDSafe App ... CGM issues aside, it's really important people are downloading the app," Ms Wells said.
Premier Peter Gutwein said issues are being worked on now by the Department of Health.
"I would encourage anyone that has concerns, if you are on a CGM app, that I would ensure it's working.
"As they [Department of Health] work through this issue with the COVIDSafe app, perhaps wait until that's absolutely clarified before downloading," he said.
Harry Murtough
Born and raised in Launceston. BA of journalism from Monash University. Sports reporter covering basketball, netball and cricket.
Born and raised in Launceston. BA of journalism from Monash University. Sports reporter covering basketball, netball and cricket.
