Tasmanians with issues with financial service providers have been urged to contact the newly established Australian Financial Complaints Authority by Tasmanian Liberal senator Eric Abetz.
The authority was established in November 2018 as a response to the royal commission into financial institutions.
Senator Abetz launched a week-long awareness roadshow by the AFCA on Monday.
The roadshow is heading across Australia to offer people free Financial Fairness checks and to talk about how the authority can help with financial complaints.
"This free, fair and independent service is already delivering for individuals and small businesses," Senator Abetz said.
"With over $144 million already paid out in compensation, consumers can be satisfied the authority will deal with their complaints from banking, insurance, loans and superannuation in a free, fair and independent manner."
AFCA chief executive David Locke said research undertaken by the agency found only 3 per cent of the population were aware of the service.
"On Wednesday, we're in Launceston at Brisbane Street Mall from nine in the morning till five in the afternoon," Mr Locke said.
"It's really an opportunity for anybody who has got concerns with regard to any financial firm, whether that's banking and credit, whether it's insurance, household insurance, car insurance, travel insurance, life insurance, or whether people have got issues with superannuation or financial advice, to come and get some advice.
"Our role is to help people if they have a dispute with a financial firm to try and get a resolution."
Mr Locke said the agency has already awarded $2.5 million to Tasmanians.
"Even though we've only been going since the first of November last year, we've had 60,000 complaints during that period, we've resolved 73 per cent of those, and we've awarded $145 million to consumers," he said.
"But we've only had 1 per cent of issues coming from Tassie."
To find out more, visit www.afca.org.au.