Ride-sharing giant Uber has moved to allay the concerns of local eateries around the planned roll-out of its food delivery service Uber Eats in Launceston.
The mainstay of the gig economy last week announced that it would be launching the service in Launceston, which would make it the twentieth Australian city with an Uber Eats presence.
A mixed reaction from local businesses followed.
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Wiseguise Pizza is one of 25 businesses that have banded together in opposition to Uber's planned expansion in the city.
Owner Alex Jones said there were some Uber Eats success stories for 'dark kitchens' in the South of the state since Uber Eats launched there but that brick-and-mortar businesses who'd signed up to the service were seeing their bottom line take a hit.
An Uber Eats spokesperson said more than 16,000 restaurants across Australia - the vast majority of which are brick-and-mortar businesses - chose to sign up to the platform because it helped them "grow their business and reach new customers".
"We place a lot of value on establishing long-term relationships with all our restaurant partners and we want their businesses to succeed," the spokesperson said.
Food truck Smallgrain believes Uber Eats could be "really positive" for the city but wants to know more about how drivers are trained to handle food before itself committing to signing up to the service.
The Uber Eats spokesperson said meals were prepared by restaurants and placed in bags for delivery.
"We ask delivery partners to ... take great care during the delivery process to ensure the quality of meals they deliver for restaurants reflect the restaurant's standards," the spokesperson said.
"Delivery partners using Uber Eats are expected to comply with the Uber Eats community guidelines which explain they can lose access to the app for tampering with orders."
Driver earnings are calculated in accordance with a pick-up fee, drop-off fee and a trip distance multiplier.