Tasmania Police says there has not been an increase in its response times to both high and low priority incidents.
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However, Tasmania Police's latest Corporate Performance Report indicated an increase in response times to high priority incidents between the year to May 2018 and the year to May 2019.
The report said response times for high priority incidents increased from 16 to 25 minutes in Launceston, 13 to 25 minutes in Burnie and 15 to 23 minutes in Devonport, however police said this year to year data could not be compared due to a system upgrade.
A Tasmania Police spokesperson said the way high priority incidents are recorded is different under the new system.
"In October 2017, Tasmania Police changed to a new dispatch system called the Emergency Services Computer-Aided Dispatch system. This is a more sophisticated dispatch system that replaces one that was 30 years old," the spokesperson said.
"Comparing data recorded under the new ESCAD system with data recorded under the old system is not meaningful.
"[Under the new system] for example, all family violence order breaches are recorded as high priority, even if they are non-urgent.
"A non-urgent family violence order breach would include things like a text message breach from interstate.
"High priority yet non-urgent family violence breaches are attended later as they always have been, but affect the appearance of high priority response times under the new system."
The report also said there was an increase in the response time to low priority incidents from 34 to 39 minutes in Launceston, 25 to 28 minutes in Burnie and 27 to 29 minutes in Devonport.
The spokesperson said it was the way data is recorded has changed, not response times.
"Nothing has changed about resource levels or how officers do their jobs," the spokesperson said.