A woman who took part in a 20-hour unpaid traineeship at a Woolworths in Launceston says it was "negligent, unethical and shameful" for her not to receive any feedback on her performance.
The woman was one of 11 people to take part in a Diversity Dimensions program at Prospect, Kings Meadows and Launceston Woolworths last year, designed to give Aboriginal people a pathway into employment.
Of the 11 in the cohort, six received ongoing jobs. The program has taken place three times in Launceston.
The woman - who wished to remain anonymous - said she felt "forgotten about" despite a promise that unsuccessful trainees would receive beneficial feedback.
"After almost four weeks of not hearing anything, I had to contact my job service provider to chase up and at least get confirmation that I did not get the position," she said.
"After doing 20 hours of free labour on top of the training, I should have at least been informed that I did not get a position and I should have been given the constructive feedback that I was told I would get.
"The fact that this wasn't even rectified in the following weeks is not just unprofessional, it is negligent, unethical and shameful.
"To wit the experience had left me feeling distressed, disgusted and despondent."
The woman has a child with a disability, and family members needed to travel from another part of Tasmania to care for her child while she participated in the program as she could not afford childcare.
Job consultant Kylie Wright said she worked with young people who believed they had no choice but to participate in job programs, and feared a refusal would impact their payments.
"For some of them it was really inconvenient and difficult to take part," she said.
"They felt obligated to participate."
Aboriginal job seekers are referred to Diversity Dimensions, which involves a three-day pre-employment session focused on job skills, then 20 hours at the store receiving training from Woolworths employees across departments.
Feedback is the responsibility of the job service provider, contracted through Jobactive.
The program has run since late-2015, resulting in 62 Tasmanians getting jobs with Woolworths with an 84 per cent retention rate.
A Woolworths spokesperson said it was a successful program.
"We take all feedback from participants in the Resourcing the Future program seriously and work closely with Diversity Dimensions to address that feedback," he said.
"We're proud of the success of the program since its launch in 2015, which has seen 2278 participants commence employment nationwide within the Woolworths Group."
The Diversity Dimensions website describes the program as "an exciting partnership between Woolworths and the Federal Government to attract and place indigenous job seekers within the Woolworths workforce".