300 call centre jobs in the spotlight

Three hundred jobs are in doubt at the Qantas call centre in Glenorchy after it was reported the airline is reviewing three centres around Australia.

It is believed call centres could be moved to New Zealand, where Qantas is expanding operations.

The Australian Services Union are said to be furious, and considering taking the airline to the Fair Work Commission for a possible breach of a work agreement.

The union met representatives from Qantas yesterday where it was confirmed a review of three call centres would go ahead in Hobart, Brisbane and Melbourne.

The lease on the Hobart centre is being reviewed, which is set to expire in June.

Qantas recently announced a $2 billion cost-cutting program aimed at increasing efficiencies. 

A Qantas spokeswoman told The Examiner yesterday that the airline had made no decisions about the Hobart call centre.


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