Will Kestin calls for businesses to innovate and prosper

IMPROVE: TasICT chief executive Will Kestin writes about the need for Tasmania's businesses to digitally develop. Picture: Supplied
IMPROVE: TasICT chief executive Will Kestin writes about the need for Tasmania's businesses to digitally develop. Picture: Supplied

It’s difficult to comprehend the first iPhone was released only 10 years ago and the internet as we know it today came to exist as late as 1990.

The changes that technology and innovation bring have been called the fourth industrial revolution and many debates have taken place on the good and bad influences this unparalleled set of tools have provided.

It has changed the very fabric of our society irrevocably and for those who don’t or can’t digitally transform, they will be disadvantaged.

Technology has been heralded as providing connectivity like never before; but also fears, isolation and an unprecedented hold on how we interact, think, communicate and learn.

With connectivity comes responsibility for agile thinking to get the best that technology has to offer while not being overwhelmed or overtaken by its power.

As with all the innovations before it; technology will be used for the very best and worst of human behaviours.

The most important strategy is to understand the tools, maximise the benefits and protect from the risks.

Most of us weren’t around for the first industrial revolution and the transformational changes automation brought to our society.

The societal ramifications at the time were extreme and as disruptive as they are now.

Digital transformation and literacy has become expected core competencies for businesses, government, educational institutions and the general public.

Yet, with the world on fast forward, it remains a challenge to provide the training and skills all of us require to not be left behind.

Cyber security is one of the most important pillars and remains a major issue.

The recently released Digital Inclusion Index Report 2017 has again placed Tasmania last in the country for digital inclusion.

For Tasmania to grow and prosper, investment in digital transformation and literacy must occur.

Taking the lead of states like Queensland, which has now introduced coding from kinder onwards is essential.

It is a growing issue which is a shared responsibility of government, industry and educational institutions.

As overwhelming as it can seem to Tasmanian there are some basic guidelines to consider:

Reasons for digital transformation in business:

  • Improve customer and user experience
  • Increase efficiency
  • Improve decision making
  • Cyber security protection
  • Improve innovation
  • Transform and future proof

Transformation tools:

  • Web Applications
  • Mobile Applications
  • Data collection, analytics and content management systems
  • Cyber security platforms.