Tasmanian tourism
CONGRATULATIONS to The Examiner for being the first media outlet to report on the very low per cent of visitors to Tasmania that are very satisfied with customer service (54 per cent in 2016) and value for money (33 per cent in 2016) (The Examiner, July 13).
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While I commend Premier Will Hodgman for finally acknowledging the industry has a problem (after three years of similar figures), it seems that there is no evidence supporting investment into upgrading accommodation as the best way to address this problem.
The tourism industry does not know why a large proportion of visitors are not satisfied with customer service and value for money.
It may be related to factors other than the standard of accommodation, such as overcrowding at tourist attractions.
Also, I can find no evidence that the tourist industry is asking visitors how satisfied they are with the actual tourism attractions and experiences.
People in the tourist industry have told me that the best measure of satisfaction is whether a visitor returns again, but this is not measured.
Peter McGlone, Director, Tasmanian Conservation Trust.
Falsehoods
IT’S OPINION article’s like chief leftist Peter Fitzsimons’ (The Examiner, July 11) that has Australia on a lemmings-like path walking directly off the cliff to de-industrialisation in the pursuit of crazy intermittent, or what he calls “renewable” energy policies.
Mr Fitzsimons peddles a number of falsehoods in his article, by claiming that there is an adversarial relationship between the fossil fuel and intermittent energy industries. There isn’t. The fossil fuel companies profit greatly by every single MW of wind and solar installation, as there always need to be the equivalent output of “spinning reserve” fossil energy ready to come on line, that is when the wind inevitably doesn’t blow, and the sun doesn’t shine.
He then references the greatest rent seeker of government subsidies in the world, Tesla boss Elon Musk and his 100MW battery that he has agreed to build for the intermittent energy capital South Australia.
Mr Fitzsimons fails to mention that at peak demand, this battery will last all of about one hour, any sane person would spend these millions of dollars towards a thermal power station that actually runs 24/7, not on the vagaries of the weather.
Todd Hills, Mowbray.
Dirty Tasmanians
WHILE we might like to pride ourselves on our clean and green image, the actuality is far different.
Just observe the litter either side of the southern highway leading out of Launceston.
It must be that a considerable element of our population couldn’t care about the environment. It behoves those of us who have concerns to be vigilant and either reprimand or dob in the litterers.
A publicity campaign would be a good idea as well. And wouldn’t it be great if the government became determined enough to reinstitute drink container deposits?
Dick James, Launceston.
Hospital thanks
AFTER having recent heart surgery at the RHH, I have nothing but praise for the professionalism and care that I received.
From the moment that Rosie went out of her way to ensure that I was aware of a change in the arrangements, through to John brightening my day on the way to the transit lounge, before discharge, I couldn’t fault the service that I received.
I would like to thank and praise the technical skills of Dr Ash Hardikar and his brilliant team, who performed the surgery, but also personalized the after surgery follow up, the ICU staff, and Cardiac Surgery Unit staff, who all made sure that I was cared for to the highest standard of care and professionalism.
Michael Harvey, Trevallyn.