Consumers not happy with power companies, survey finds

By Brian Robins and Patrick Hatch
Updated July 27 2016 - 9:16am, first published 12:15am
Most consumers believe they are not getting value for money. Photo: Paul Harris
Most consumers believe they are not getting value for money. Photo: Paul Harris
Fewer than two in five households believe the energy market is working in their interest. Photo: Robert Rough
Fewer than two in five households believe the energy market is working in their interest. Photo: Robert Rough
Few households are happy with their power service providers. Photo: Justin McManus
Few households are happy with their power service providers. Photo: Justin McManus

Like banks and telcos before it, power companies are falling short of expectations, with most consumers believing they don't get value for money, and few holding out much hope of an improvement any time soon.

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