Telstra fixed line customers have been hit by another outage, 24 hours after chief executive Andy Penn briefing journalists on a $250 million program to improve the network.
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The outage appears to be affecting corporate customers. Adding to their frustration would be fact the outage was occurring on the last day of the financial year.
Jetstar customers at Melbourne airport cannot check in currently.
"There is an issue at the moment with Jetstar. It is due to the Telstra outage" a Melbourne Airport spokeswoman said.
"We have seen impact in Melbourne and are working closely with Telstra," a Jetstar spokeswoman said. The airline was still checking people in manually, but said anyone who had checked in from home was fine.
Users in NSW and Victoria noticed connections dropping out around 1.40pm on Thursday, according to reports on Twitter. One user on IT discussion forum Whirlpool suggested it was a state-wide IP network outage in Victoria.
Outage reports have come from across Victoria and NSW, including Melbourne's CBD.
A Telstra spokesman said it was aware "an issue impacting some business and enterprise customers in Victoria".
"We are investigating the cause and working to restore services as soon as possible," he added.
Casey Cardinia Library in Melbourne's south east Tweeted its services were down due to the outage.
On Wednesday Mr Penn revealed Telstra was spending $250 million to improve the networks, but not outside its normal $4 billion capital expenditure program. The telco giant has been hit by several outages this year on its mobile and fixed network and has had to offer free usage to compensate angry customers.