These powerful words underpin a grief and suffering which haunts the Goss family.

On July 11 2014, Brittany Goss was hit by a car as she crossed the West Tamar Highway at Sidmouth.

The 15-year-old Exeter High School student died in hospital later that night.

Her father, Peter, waiting to pick Brittany up from the bus stop, saw it happen.

"I started running, Brittany was still in the air when I got out of the car. Who wants to see that?" he said.

Police said the car that hit Brittany was doing 77 km/h.

The force threw her body six metres in the air and 31 metres from the point of impact. Her shoe was found in a field by the road another 50 metres away.

Moments before the crash Brittany had just got off a bus and stepped into a gravel ditch which passes as a bus stop. The highway is dotted with them.

As part of Road Safety Week the Goss family has pleaded with the government for these stops to be improved.

"[What] I would like to push for, when I'm strong enough, is on these rural roads there needs to be designated bus stops every five kilometres and it needs to be a safe stop," her mother Lisa Goss said.

Mr Goss wants the small ineffectual lights on buses - that are meant to flash when people get off - replaced with automatic strobe-like lights similar to emergency service sirens.

They've urged motorists to slow down and be alert. Mrs Goss describes the West Tamar Highway as a disgraceful stretch of road where many vehicles speed despite the poor conditions.

"Everyone needs to be aware that if you're in a zone where there's a flashing light on a bus you need to slow down to 40km/h. I think that's where the government really needs to get behind it and say 'this is what we're targeting we don't want another death'," she said.

Brittany's death has caused a ripple of sorrow that goes beyond their family.

Some of the emergency service workers on the night are still affected. Mr Goss' brother who tried to resuscitate Brittany for 20 minutes still has nightmares.

The driver who hit Brittany no doubt suffers.

And of course, the Goss' themselves.

"It's affected our life wholly, solely and completely," said Mrs Goss, who hasn't worked since the tragedy.

"We've had birthdays and Christmas since then and it's just so goddamn hard.

"It just cripples you , how do you get back from it? What's our new normal?"