Launceston among Harvey Norman stores fined

Two Tasmanian franchisees are among four Harvey Norman operators to be fined for misleading consumers.

The Federal Court ordered the franchisees of Launceston and Moonah, along with those of Hoppers Crossing and Sale in Victoria, to pay a total of $116,000 in fines.

A statement on the Australian Competitions and Consumer Commission said that the court had found that the franchisees had made a number of false or misleading representations to customers regardining consumer guarantee rights.

Launceston Superstore Pty Ltd has been ordered to pay the largest fine of $32,000. The others were ordered to each pay $28,000.

The ACCC said that as well as spoken representations by staff within the stores, the Launceston store's receipts said that ''No claims will be honoured on damaged goods unless notified within 24 hours of delivery or pick-up''.

Proceedings began against the stores in June.

Another six Harvey Norman franchisees are currently being proceeded against on similar charges.

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