RICHARD Clemens is one of many dissatisfied customers caught in the solar flare-up.
Having bought eight additional panels to go with his existing six, he was all set to go until an 11th-hour heads-up from his installer that he needed a building inspector and council permit to proceed.
``I'm not trying to cheat the system, that's the annoying thing about it,'' Mr Clemens said.
The Port Sorell man said the new focus on permits for solar installations created an uneven playing field.
``What annoys me is, the bloke who has 36 panels installed and didn't bother to ring the council, he can just do it,'' he said. ``If they're going to inspect my roof, why not others?''
Regulations brought in by Workplace Relations Minister David O'Byrne in November 2012 _ which attempted to ease the regulatory burden _ have instead confused the industry, with many seeking further advice.
The requirement for permits in most solar panel installations has startled installers and retailers, who are calling for a rethink.
True Value Solar chief operating officer Bob Matthews said he was ``not alone in the industry calling for change''.
``We need something done here right away . . . all that will happen here is customers will become quite despondent.''
Mr Matthews, who works in Australia's biggest solar company, said other states didn't require the inspections and he didn't see the need for the red tape.
``To me, it seems pretty unreasonable that a customer who wants to put solar on their house has to pay the dollars to get the surveyor out there,'' he said.
``I call it price gouging.''
The permit adds cost, and bureaucracy, on top of existing costs for the system, installation and alignment with the system,
Mr O'Byrne has promised a review of the system, which could be announced this week.