Robert Dobrzynski has been the chief executive at Moorabool Shire Council for the past seven years, and was appointed as Launceston City Council's new general manager last month.

He is expected to start work on May 17.

However, it has emerged that Moorabool drew the attention of Victorian Ombudsman George Brouwer last year, after he received a number of complaints about the council's performance.

Mr Brouwer launched an investigation into the council's "administrative actions ... and adherence with good governance".

He identified several areas of concern, including that the council did not always follow its own policies and procedures, and noted that the council appeared "to lag in performance against other councils particularly in the areas of staff culture and customer service".

While he found no evidence of wrongdoing, Mr Brouwer made 15 recommendations to improve the transparency and performance of the council.

He also reported that: "The councillors were very positive about the professionalism, commitment and contribution made by the chief executive (and) all were very supportive of the chief executive."

Yesterday, Launceston Alderman Albert van Zetten said that he had been unaware of the investigation into the Moorabool Council during the interview process with Mr Dobrzynski.

However, Alderman van Zetten said that the report showed the Ombudsman's concerns were based more on the actions of the municipality's seven councillors than its management team.

"Mr Dobrzynski has an excellent reputation, but like any general manager he has had difficulties that he's had to overcome in the past," Alderman van Zetten said.

"In fact the Ombudsman comments favourably on the improvements in process and policy within the council organisation, which reflects favourably on Mr Dobrzynski.

"The report would not have influenced the outcome."

A spokesman for Mr Dobrzynski could not be contacted for comment yesterday.

However, in a statement made last year Mr Dobrzynski welcomed the report and said the majority of Mr Brouwer's recommendations had either been implemented or were in the process of being implemented.